Privacy Policy

Company Name: SWIFT CAR RENTAL LIMITED

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our car rental services and website. We are committed to maintaining your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

1. Information We Collect

We collect the following types of personal and non-personal information:

a) Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Government-issued ID (e.g. Driver’s License, Passport)
  • Credit/Debit Card or other payment information
  • Address and billing information
  • Date of Birth
  • Rental history and booking details

b) Non-Personal Information

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time spent on site and usage behavior
  • Location data (if permitted)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and manage car rental bookings and payments
  • To verify identity and eligibility (e.g. driver’s license validation)
  • To provide customer support and respond to inquiries
  • To send booking confirmations and important rental updates
  • To maintain and improve our website and services
  • To comply with legal and regulatory obligations
  • To send promotional offers (with your consent)

3. Consent

By using our website or services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Payment processors for secure transaction handling
  • Insurance providers or government authorities in the event of traffic violations or legal compliance
  • Technology service providers to support booking and communication systems

Law enforcement or regulatory agencies, if required by law

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws (e.g., taxation, vehicle safety records).

6. Security Measures

We implement appropriate security safeguards to protect your data from unauthorized access, use, disclosure, or destruction. This includes:

  • Secure SSL encryption on our website
  • Access controls and authentication
  • Encrypted payment gateways
  • Regular security audits

7. Your Rights

Under Canadian privacy laws, you have the right to:

  • Request access to your personal information
  • Correct inaccurate or incomplete information
  • Withdraw consent for certain uses of your data
  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, monitor site performance, and personalize content. You can choose to disable cookies in your browser settings, but this may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. Continued use of our services after changes signifies your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

SWIFT CAR RENTAL LIMITED
12332 Pattullo Pl Unit 105 V3V 8C3
Info@swiftcarsrental.com
+1 (778) 889-2570

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